Maintenance and Technical Support

An unmaintained WordPress site becomes vulnerable to hacking, may experience compatibility problems with new versions of PHP or browsers, and may see its performance deteriorate. Regular maintenance (updates, backups, security) is essential. essential for its longevity and reliability.

Our contracts typically include updates to the WordPress core, themes and pluginsthe regular back-ups (daily or weekly), the safety monitoring (malware scanning, uptime monitoring), database optimisation, and a certain volume of technical support for small changes or questions.

We carry out critical security updates as soon as they are published. Minor updates to plugins and themes are generally made monthly or fortnightly, after checking their compatibility on a test environment if necessary, to minimise any risk to your production site.

Yes, depending on the maintenance plan chosen, a a certain amount of support time can be included for small content changes, minor graphic adjustments or the addition of small features. For more extensive changes, we will draw up a separate quote.

Although we make every effort to prevent hacking, no system at 100% is infallible. In the event of an incident, we intervene quickly to cleaning and restoring the site from the last healthy backup. Our more advanced maintenance plans can include specific cleaning guarantees.