Having an active and engaging presence on social media has become crucial for building trust with your audience, developing your brand awareness, and humanizing your brand. Geekworkers, a digital agency in Lausanne, offers services insocial media management for Swiss SMEs. We help you define your social content strategy, create and schedule regular and relevant posts, engage with your community, and moderate comments to maintain a positive and constructive exchange space on Facebook, Instagram, LinkedIn, and other relevant platforms.
We define a editorial line adapted to each social network, in line with your brand and the expectations of your audience (informative, entertaining, interactive content).
We can help you create engaging visuals and texts, and we schedule their publication at the most opportune times to maximize their reach and impact.
We respond to the comments and messages from your audience, we lead the discussions, and we encourage interactions to create a real community around your brand.
We monitor conversations, moderate inappropriate content or spam, and we help you handle crisis situations or negative feedback in a professional manner.
Community management allows you to: create a direct and authentic connection with your customers and prospects, improve your customer service by quickly responding to their questions, collect valuable feedback, disseminate your news and values, and strengthen your brand image. It is an investment in customer relations. It complements our services of advertising on social networks.
It depends on your target and your sector. Facebook remains very popular with a wide audience. Instagram is ideal for visual and younger targets. LinkedIn is essential for B2B and professional communication. We help you choose the priority platforms for your SME in Lausanne.
The regularity and quality take precedence over quantity. It's better to publish relevant and engaging content 2-3 times a week than to publish uninteresting posts every day. We define a publishing schedule adapted to your resources and each platform.
It is important to not to ignore negative comments (if they are constructive), to respond to them in a professional and empathetic manner, and to propose a solution or an offline discussion. For trolls or hateful comments, moderation (deletion, banning) is necessary. We advise you on the best approach.
Yes, we can manage your community management from A to Z: strategy, content creation, planning, publication, interaction, moderation and reporting. We can also train you or support your internal teams. Contact our agency in Lausanne for a community management quote.
Convert your visitors into customers
Your professional presence online quickly (WP Showcase Site).
Generate your first qualified leads via Google Ads.
Your first Meta Ads campaigns to generate local leads.
