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Technical Support

Technical Support

Our team in Lausanne offers you fast support for your WordPress site and other platforms.
Free & No Obligation
Lausanne | Geneva | Fribourg | Neuchรขtel | Valais | Jura
4.9
/5
300+ satisfied customers in Switzerland
300+ clients supported in Switzerland
Lausanne | Geneva | Fribourg | Neuchรขtel | Valais | Jura

Our expertise

Responsive and expert technical support to troubleshoot and answer your questions about your website.

Are you experiencing a bug on your website? Do you have a question about how it works or need a small modification? Geekworkers, a digital agency in Lausanne, offers you a reliable and responsive technical support service for your website, especially for WordPress platforms. Our experts are here to help you resolve technical problems, advise and support you in the daily management of your online presence in Switzerland, allowing you to focus on your business.

Fast Problem Resolution

In case of bug, display error, or malfunction on your site, our technical team intervenes quickly to diagnose and correct the problem.

Assistance and Advice

We answer your questions about using your CMS (eg WordPress), managing your content, or any other technical questions related to your site.

Small Changes

Need toadjust text, replace an image, or make a small layout change ? Our support can take care of these minor interventions quickly.

Dedicated Contact (according to plan)

Depending on your support plan or maintenance, you can benefit from a dedicated contact in Lausanne for personalized follow-up of your requests.

FAQs

Our technical support can address a wide range of issues: 500 errors, blank page, responsive display issues, plugin conflicts (WordPress), contact forms that no longer work, unexplained slowness, help with configuring features, advice on best practices, etc.

You can usually contact us by email or via a dedicated ticket system. For emergencies (site inaccessible), a telephone contact can be arranged according to your service contract. We are committed to handling your requests quickly from our offices in Lausanne.

Yes, most of our offers website maintenance, like our โ€œWordPress Start Maintenanceโ€ pack (see our prices), include a certain volume of monthly or annual technical support hours. For larger or one-off needs, we can offer additional support hour packages.

Our response times depend on the nature and criticality of the issue, as well as your service level. We strive to address urgent requests (site down) as a priority, often within a few business hours. For less critical requests, a response is generally provided within 24-48 business hours.

Yes, we can offer technical support for existing sites., especially if they are based on WordPress. An initial site audit phase may be necessary so that we can familiarize ourselves with its structure and technical state before committing to regular support. Contact us via the quotation form to discuss it.

Our expertise

Our agency in Lausanne is your partner for customised, high-performance and secure WordPress projects.

Our Lausanne agency is an expert in Laravel development (business applications, SaaS, APIs) for SMEs.

Our backend developers in Lausanne master PHP (Laravel, Symfony), Node.js, Python and databases.

Our frontend developers in Lausanne have mastered HTML, CSS, JavaScript and modern frameworks (React, Vue.js).

Our Lausanne branch deploys SEO techniques (on-page, off-page, technical) for Swiss SMEs.

Our designers in Lausanne create fluid user pathways and aesthetically pleasing web/mobile designs (Figma).

Our Agency Services

Website & E-Commerce
Digital marketing (SEO/SEA/Social Ads)
Custom Web & Mobile Development
Audit & Digital Strategy

Achievements

More than 300 customers accompanied in Switzerland
Completed projects
+ 0
Years of growth
+ 0
Geeks listening
+ 0
CHF millions generated
+ 0
360ยฐ strategic support: calls for tender, RGPD/LPD compliance, Ads optimisation and training for Gerofinance teams.
HealthTech Switzerland: Webflow redesign and WooCommerce e-commerce. Centralised Stripe payments. 360ยฐ marketing.
  • Creation of showcase site
  • SEO Optimised Content Writing
  • Creation of websites & ecommerce
E-commerce +10,000 pop-culture products launched in less than 2 months (Covid period). WooCommerce & WordPress
Reference legal marketplace (French-speaking Switzerland): lawyer profiles, advanced search and subscriptions
360ยฐ digital strategy for a parenting association: SEO, web redesign (WordPress) and social engagement
Trilingual luxury e-commerce: successful launch for Swiss lingerie brand, made-to-measure design
WordPress website with Elementor for golf coach. SEO, performance and customer autonomy via tailor-made video training.
SaaS WordPress platform/directory (animal services) similar to OneDoc. Booking features.

Customer satisfaction โ‡„

= Responsiveness + Quality + Quality Prices โ†ฏ

Our web agency is focused on quality and satisfaction for both
entrepreneurs, SMEs and large companies in French-speaking Switzerland

Chiara Cuffaro
chiaracuffarokinesiologie.ch
A huge thank you to Geekworkers for their excellent work on my website. Their responsiveness, professionalism and creativity made all the difference. A smooth collaboration and results beyond my expectations. I highly recommend!
Senghane Lmighty
whodaboss.app
Thank you to Geekworkers for their exceptional work! They understood my vision perfectly and created a landing page exactly as I wanted it. They were professional, creative and responsive throughout the project. I'm delighted with the result, which perfectly reflects the image of my application. I'd highly recommend their services to anyone looking for a quality digital agency!"
Michel Rey
zenityacademy.ch
A big thank you to Geekworkers for creating my website. Their professionalism, attentiveness and expertise made all the difference. A top team that I highly recommend! Their responsiveness and help in creating my content were a real advantage. An in-depth analysis of my needs was carried out from the outset and I was given permanent access to the progress of the project. Don't hesitate to work with them.
Ernesto Carreรฑo
ernestdetailing.ch
GeekWorkers created an effective, modern landing page that was perfectly suited to our objectives. Their team showed great professionalism, and the work was carried out quickly and meticulously. We're delighted with the end result and would highly recommend their services for any web project.
Newash SA
newash.ch
I would like to express my deep appreciation for Geekworkers. Their outstanding customer service, professionalism and commitment to customer satisfaction is truly impressive. My experience has been exceptional and I highly recommend this company. Thank you for your service.
Bobi
bobiapp.ch
Geekworkers gave me a clear, actionable vision for developing Bobi. Their recommendations on SEO, digital acquisition and platform optimisation were relevant and impactful. A professional and efficient team that I recommend without hesitation! ๐Ÿš€
Silvia Castillo
Very good service, follow-up and professionalism. I highly recommend them.
Turkey Lucidity
depotclesecurite.ch
Serious, efficient and friendly are the words that spontaneously appear after a month and a half of work on my future page.

Our turnkey offers

Our rates are accessible and our free advice
Site Landing WordPress
From
2490
CHF
(5% discount for full payment)

Convert your visitors into customers

  • WordPress site with Elementor
  • 1 page based on a template/template with a custom design
  • Creation of a strategy tailored to the company's objectives
  • Professionally written content
  • Optimization for conversion (contact or purchase) and Google Ads
  • Google Analytics setup
  • Standard SEO Optimization

Site Vitrine Pro WordPress
From
3900
CHF
(5% discount for full payment)

Your professional presence online quickly (WP Showcase Site).

  • WordPress site with Elementor
  • Up to 5 pages: Home, About, Services/Products, Blog, Contact
  • From a model (hundreds of choices)
  • Support and advice in relation to your objectives
  • Google Analytics setup
  • Standard SEO Optimization

WooCommerce E-Commerce Store
From
5900
CHF
(flexible payment, discount if paid in full)

Boost your sales with a WooCommerce pro shop.

  • WordPress site with WooCommerce and Elementor
  • Up to 5 static pages (+ archive pages)
  • CSV catalogue integration (up to 150 products)
  • Secure payment methods (Twint, Visa and MasterCard)
  • Strategic advice
  • Google Analytics setup
  • Standard SEO Optimization
Custom Website and Web Application
From
8900
CHF
(flexible payment, discount if paid in full)

Your unique digital solution: bespoke Web/Mobile App.

  • Custom UX/UI design
  • CMS: WordPress, Webflow, etc.
  • Frontend: React, Angular, VueJS, Flutter, etc.
  • Backend: Laravel, Firebase, MongoDB, Express, etc.
  • Deployment: Infomaniak, GCP, AWS and Azure
  • API Integration and Third Party Services
Google Ads Start
From
459
CHF/month
(excluding advertising budget & set-up)

Generate your first qualified leads via Google Ads.

  • Conversion tracking
  • Customised strategy (keywords, campaigns, ads)
  • Google Search or Performance Max
  • Management 1 month
  • Monthly report/video
  • 2 campaigns, 100 keywords, 20 ads
  • Budget: < 1500 CHF/month
Meta Ads Start
From
459
CHF/month
(excluding advertising budget & set-up)

Your first Meta Ads campaigns to generate local leads.

  • Conversion tracking (Pixel and API)
  • Targeted strategy (age, interests, location)
  • Static content (posts, stories)
  • Management 1 month
  • Monthly report with KPIs
  • 2 campaigns, 2 adsets, 8 advertisements
  • Budget: < 1500 CHF/month
SEO Start
From
280
CHF/month
(Monthly advance payment)

Lay solid foundations for your Google visibility (SEO).

  • 2x Creation of standardized page targeting a keyword
  • 500 words per page max (defined theme)
  • Continuous SEO optimization (content and metadata)
  • Local SEO configuration (Google My Business)
  • Monthly report included
WordPress Start Maintenance
excluding tax
800
CHF/year

WP Essential Maintenance

  • Site of 1 to 5 pages or less than 1000 visitors per month
  • Support 3 days a week
  • One-time performance optimization
  • Weekly backups and basic security
  • Updating content, plugins and theme
  • Annual maintenance activity report