Are you experiencing a bug on your website? Do you have a question about how it works or need a small modification? Geekworkers, a digital agency in Lausanne, offers you a reliable and responsive technical support service for your website, especially for WordPress platforms. Our experts are here to help you resolve technical problems, advise and support you in the daily management of your online presence in Switzerland, allowing you to focus on your business.
In case of bug, display error, or malfunction on your site, our technical team intervenes quickly to diagnose and correct the problem.
We answer your questions about using your CMS (eg WordPress), managing your content, or any other technical questions related to your site.
Need toadjust text, replace an image, or make a small layout change ? Our support can take care of these minor interventions quickly.
Depending on your support plan or maintenance, you can benefit from a dedicated contact in Lausanne for personalized follow-up of your requests.
Our technical support can address a wide range of issues: 500 errors, blank page, responsive display issues, plugin conflicts (WordPress), contact forms that no longer work, unexplained slowness, help with configuring features, advice on best practices, etc.
You can usually contact us by email or via a dedicated ticket system. For emergencies (site inaccessible), a telephone contact can be arranged according to your service contract. We are committed to handling your requests quickly from our offices in Lausanne.
Yes, most of our offers website maintenance, like our “WordPress Start Maintenance” pack (see our prices), include a certain volume of monthly or annual technical support hours. For larger or one-off needs, we can offer additional support hour packages.
Our response times depend on the nature and criticality of the issue, as well as your service level. We strive to address urgent requests (site down) as a priority, often within a few business hours. For less critical requests, a response is generally provided within 24-48 business hours.
Yes, we can offer technical support for existing sites., especially if they are based on WordPress. An initial site audit phase may be necessary so that we can familiarize ourselves with its structure and technical state before committing to regular support. Contact us via the quotation form to discuss it.
Convert your visitors into customers
Your professional presence online quickly (WP Showcase Site).
Generate your first qualified leads via Google Ads.
Your first Meta Ads campaigns to generate local leads.
Geekworkers is a web agency based in Lausanne, French-speaking Switzerland, specializing in the creation of websites, e-commerce stores, mobile applications, and digital marketing (SEO, Google Ads, and Social Media) to help you succeed online. We have helped more than 300 businesses and entrepreneurs in Switzerland achieve success with their online projects.
Our affordable pricing has been designed for entrepreneurs, start-ups and SMEs as well as large companies with high standards of service.
